Shipshape support
A budget you plan before the month starts. No bank login.
Get in touch
Email support@shellbacklabs.app. Tell us what you expected and what happened; a screenshot helps. Please leave out account numbers and anything you wouldn't want in an email.
What Shipshape does
- Adds up each month: your paychecks on their real schedule, every bill on its due date, and what's left.
- Splits what's left into spending money, savings and extra to debt.
- Shows when each debt is paid off and when you're debt free, and lets you try "what if I paid more?" before changing anything.
- Marks bills paid once their date passes, unless you say otherwise, and can remind you before a bill is due.
There's no account to recover
Shipshape has no sign-in and no password, so there's nothing to reset. Your household lives on your iPhone. To keep a copy, open Settings in Shipshape and choose "Export household," then save the file somewhere safe. To bring it back on a new phone, choose "Restore from a file."
Common questions
A bill shows as paid, but I haven't paid it. Once a bill's date passes, Shipshape counts it as paid. Tap the check to mark it not paid.
I'm not getting reminders. Check Settings in Shipshape (Bill reminders on) and the iPhone's Settings, Notifications, Shipshape.
Does Shipshape connect to my bank? No. You enter your own numbers. Nothing is sent to us.